Industry

Come and work as an engineer for Managed Services

In a nutshell

As an engineer for Managed Services, you are fully immerged in the dynamics of the clients you work for. They rely on you as the whizzkid that will understand and solve all of their software questions and problems. You maintain close contact with clients, know their organisation, and know what really hurts them or makes them happy. It is safe to say that you are our ambassador for our clients.

Relieving Customers with Managed Services

The more complex and innovative the industrial, business-critical OT and IT environment, the more you enjoy it. You thrive on variety in your work — no two days are the same. You navigate across multiple domains, diverse technologies, and various business processes and software systems. You take the burden of management off the customer’s shoulders and maintain the balance between investment and return. As an engineer, you’re always developing your skills. You often work with new technologies and receive training for them, but sometimes it’s also a matter of learning on the job.

Working as a Managed Services Engineer at ICT Group

Your primary responsibility is the management and optimization of industrial software solutions. You keep applications and software systems up to date and provide expert advice on them. You minimize disruptions through preventive maintenance, and when issues do arise, you resolve them efficiently. You also extend the lifespan of applications and improve the efficiency of business processes. As you can see, you oversee the entire process chain. This way, you ensure that our customers continue to operate a reliable, predictable, smart, and fast business process in a constantly evolving landscape.

At ICT Group, we make the world a little smarter every day. Will you help us do it?