In short

As a Outsource manager you create, maintain and extend business by building and managing long term relations with our customers. As a trusted partner you will manage new leads and lead them to become nearshoring projects; discuss engineering requests; bring insights of different customer departments to the table.You will be visiting the client on a daily basis. Your position can be defined as critical for all stakeholders and you will be responsible for customer relationships and be the prime contact for our customers for related projects, in a complex, demanding and frequently changing environmentYou have an eye for signaling any deviations in quality, lead time and budget, bring them forward and  manage them. To achieve awareness of customers’ needs you bring these “signals” and customer feel to the team. You ensure 2 way communication and manage escalations from Sofia team to the client. 

This is what you like to do

  • Work with external customers
  • Actively build and maintain long-term relationships
  • Communicate on multiple levels and with different cultures, with clients, project managers and discipline leaders
  • Identify new opportunities and leads
  • Work on commercial aspects of the projects
  • Serve as a liaison and bring people together
  • Work as an entrepreneur
  • Manage and get things done
  • Take the lead and be an example for others
  • Be a spider in the web
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Recognize yourself in this

  • Minimal a Bachelor degree in the area of Software Engineering
  • Strong communication and negotiation skills
  • 5+ years experience in Software development (Project management is a pre)
  • Quick learning skills to level with the customer and the development team
  • A talent to keep the bigger picture and only zooming in when/where needed
  • Ability to proactively deal with conflicts and related escalation methods
  • Ability to bridging differences that comes with outsourcing on various levels
  • Broad life and work experience in the Netherlands and know what it is to work in and with the Dutch culture
ICT Netherlands who are we

Who are we?

ICT Netherlands is an industrial total solutions provider that wants to make the world a little smarter, safer and more sustainable every day. Our dedicated technical professionals provide services in the areas of consultancy, software development, project-based solutions and managed services.

More about ICT Netherlands

What we offer

A challenging job in a High Tech context with high customer intimacy based on a long term relationship.

Applying for a job at ICT Group in 6 steps

Apply

By filling out the form on this page or calling, emailing or apping us.

Response

We will get to work for you! You can expect a response from us within 2 business days.

Getting to know you

Does it match? Then we will schedule further introductory meetings.

Offer

We will make you a good offer.

Onboarding

We'll get you started with a comprehensive induction program.

Go for IT

Welcome aboard at ICT Group. Good luck and have fun!

Apply now

Are you interested in this vacancy? Then fill in the form and we will contact you soon.

Wondering what we can do for you?

Ask your questions to our recruiter Jiska Günthardt.

Send an email Make a connection
Jiska Gunthardt recruiter ICT Group