Vacancy
(Technical) Outsource Manager
- Eindhoven
- ICT Group
- Architecture & Design
In short
As a (Technical) Outsource manager you create, maintain and extend business by building and managing long term relations with our customers. As a trusted partner you will manage new leads and lead them to become nearshoring projects; discuss engineering requests; bring insights of different customer departments to the table.You will be visiting the client on a daily basis. Your position can be defined as critical for all stakeholders and you will be responsible for customer relationships and be the prime contact for our customers for related projects, in a complex, demanding and frequently changing environmentYou have an eye for signaling any deviations in quality, lead time and budget, bring them forward and manage them. To achieve awareness of customers’ needs you bring these “signals” and customer feel to the team. You ensure 2 way communication and manage escalations from Sofia team to the client.
This is what you like to do
- Work with external customers
- Communicate on multiple levels and with different cultures; clients, project managers, discipline leaders and Architects
- Identify new opportunities and leads
- Work on technical and commercial aspects of the projects
- Serve as a (technical) liaison and bring people together
- Manage and get things done
- Work with requirements, project planning, tracking and reporting
- keep the bigger picture and manage
- take the lead and be an example for others
- Be a spider in the web
Recognize yourself in this
- Minimal a Bachelor degree in the area of Software Engineering
- Excellent communication skills
- 5+ years experience in Software development environment
- Hands-on experience with developing Software within Azure Cloud
- quick learning skills to level with the customer and the development team
- Strong negotiation skills and ability to proactively deal with conflicts and related escalation methods
- Ability to bridging differences that comes with outsourcing on various levels
- Broad life and work experience in the Netherlands and know what it is to work in and with the Dutch culture
Who are we?
ICT Netherlands is an industrial total solutions provider that wants to make the world a little smarter, safer and more sustainable every day. Our dedicated technical professionals provide services in the areas of consultancy, software development, project-based solutions and managed services.
What we offer
A challenging job in a High Tech context with high customer intimacy based on a long term relationship.
Applying for a job at ICT Group in 6 steps
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