Vacancy
Technical Outsource Manager
- Eindhoven
- ICT Group
- Architecture & Design
In short
As a technical outsource manager you create, maintain and extend business by building and managing long term relations with our customers. As a trusted partner you will manage new leads and lead them to become nearshoring projects; discuss engineering requests; bring insights of different customer departments to the table.You will be visiting the client on a daily basis. Your position can be defined as critical for all stakeholders and you will be responsible for customer relationships and be the prime contact for our customers for related projects, in a complex, demanding and frequently changing environmentYou have an eye for signaling any deviations in quality, lead time and budget, bring them forward and manage them. To achieve awareness of customers’ needs you bring these “signals” and customer feel to the team. You ensure 2 way communication and manage escalations from Sofia team to the client.
This is what you like to do
- Work with external customers, internal and external stakeholders
- Communicate on multiple levels and with different cultures; clients, project managers, discipline leaders and architects
- Identify new opportunities and leads
- Work on technical and commercial aspects of the projects
- Serve as a technical liaison and bring people together
- Provide technical consultancy
- Work with requirements, project planning, tracking and reporting
- Keep the bigger picture and manage
- Take the lead and be an example for others
- Be a spider in the web
You recognize yourself in this
- Minimal a bachelor degree in the area of software engineering
- 5+ years experience in software development in a High Tech embedded environment (as a software architect and/or software engineer)
- Experience in project management is a pre
- Experience with Agile Scrum based projects
- Quick learning skills to skills to level with the customer and the development teams
- Strong negotiation skills and ability to proactively deal with conflicts and related escalation methods
- Ability to bridging differences that comes with outsourcing on various level
- Broad life and work experience in the Netherlands and know what it is to work in and with the Dutch culture (7+years)
Who are we?
ICT Group is an industrial total solutions provider that wants to make the world a little smarter, safer and more sustainable every day. Our dedicated technical professionals provide services in the areas of consultancy, software development, project-based solutions and managed services.
What we offer
- Gross salary between € 4000,- and € 6750,- gross per month depending on experience
- 13th month: every year an extra month's pay
- 29 vacation days: with the option of purchasing additional days
- Pension: a good pension for your later years
- Lease car: or compensation for your own car
- Expense reimbursement: a net contribution to work-related expenses
- Training: learn the newest technologies in our ICT Academy
- Book budget: buy a book or devkit for yourself
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