“I want to keep developing myself as a professional and ICT Group offers a serious training and education programme for any stage in one’s career.”
“I learned a lot while I was away, but I discovered that I really liked the sort of laid back and flexible yet stimulating culture at ICT Group. I want to keep developing myself as a professional and ICT Group offers a serious training and education programme for any stage in one’s career. I love the bits and bytes, and I also very much like to work with people. It is my ambition to become a Service Delivery Manager because it lets me do both. A Service Delivery Manager is responsible for the long term relationship with clients and manages the service level agreements, requiring both leadership skills and technological knowledge. So when I learned I could really pursue this career at ICT Group, the choice to return to the Deventer office was easy to make. I joined the Service team and my Operational Manager is helping me to get started on my own accounts. I’m thinking of taking the Professional Leadership course and ITIL, a course of best practices in IT Service Management. I’m just really happy to be back at ICT Group,” Rik explains.