Project- / Process Manager High Tech

The Project / Process Manager is responsible for leading and delivering complex projects and process improvement initiatives within a program environment. This role combines strong project management expertise, stakeholder engagement capabilities, and a solid understanding of data, systems, and IT environments. Acting as the key liaison between business and technical teams, the Project / Process Manager ensures that strategic objectives are translated into practical solutions and delivered successfully, on time, and within scope.

Key Responsibilities

Project Delivery & Ownership

• Take full ownership of assignments and projects throughout the entire lifecycle.
• Independently define project scope, objectives, approach, timelines, and deliverables.
• Lead execution and ensure successful delivery with minimal supervision.
• Identify, assess, and manage risks, dependencies, and mitigation plans.

Stakeholder Management

• Serve as the primary point of contact between business stakeholders, IT teams, and external partners.
• Translate business requirements into clear, actionable solutions and deliverables.
• Build alignment among stakeholders with diverse priorities and interests.
• Facilitate workshops, decision-making sessions, and project governance meetings.

Data & Analytics

• Utilize data analysis to support decision-making, identify trends, and provide actionable recommendations.
• Work with data models, reporting tools, dashboards, and performance metrics.
• Ensure data quality, consistency, and usability across projects and initiatives.
• Apply an understanding of IT, network, and system integration environments to support project objectives.

Systems & Network Understanding

• Understand the interaction between systems, platforms, applications, and network components.
• Evaluate the impact of proposed changes on infrastructure, integrations, and data flows.
• Collaborate closely with architects, engineers, analysts, and other technical specialists.

Required Skills & Competencies

• Strong stakeholder management and influencing skills, including experience working with senior-level stakeholders.
• Excellent communication skills, with the ability to translate complex technical concepts into business-friendly language and vice versa.
• Independent, proactive, and highly organized approach to work.
• Strong analytical and problem-solving capabilities with a high sense of ownership and accountability.
• Ability to navigate complex environments and manage multiple priorities effectively.